Online Casino | CASINOVAL Customer Service

Casinoval aims to be the best Online Casino. With innovative games and a COMPLETELY NEW LUCKY DRAW system, we look forward to make each gaming experience for our customers a fun and mesmerizing one. We want to satisfy all our customer desires and give each player a real carnival feel. Our technicians and representatives are available 24/7 to ensure that each player is well looked after. We are CASINOVAL and are proud to welcome you to your new favorite Casino Online!


We have 24/7 specialists to serve you. Feel free to Email us or call: 1-(403)-668-4911.

FAQ - Frequently Asked Questions



The use of this website and casino online CASINOVAL is subject to limitations, terms and conditions. All activities, promotions, participations in CASINOVAL are governed by the following terms and conditions.

Please read them carefully and understand them fully.

1. The Player becomes party to and agrees to fully abide by all terms and conditions, having read and fully understood them.
2. The Player should only take part in the games and activities of CASINOVAL free play if it is legal for them to do so according to the laws of the jurisdiction from where they playing from.
3. Under no circumstance may persons under the age of 18 years play on this casino online. Playing is limited to the minimum legal age governed by the legal jurisdiction of the player's residence.
4. The Company makes no representations or warranties, implicit or explicit, as to your legal right to participate in the Game nor shall any of the Company's employees, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents or retailers have the authority to make any such representations or warranties.
5. The player understands that our games, software, promotional and other material is for entertainment purposes only and does not find any of it offensive or objectionable.
6. The Company reserves the right to de-activate your account for any reason whatsoever at anytime without notifying you.
7. CASINOVAL free play reserves the right to replace old or add new games, promotions and activities without prior notice.
8. The player is responsible to maintain their usernames and/or passwords in secret. The player must not allow third parties or minors to enter, use information or materials, play or accept winnings on your account.
9. You alone are responsible for any purchases and/or losses that may happen to your account.
10. CASINOVAL free play shall not be liable for the Player trying to partake in games by ways not intended by the Company. CASINOVAL free play shall not be held liable for any computer, internet or other technical malfunction. Malfunction voids all plays.
11. CASINOVAL free play reserves the right to publish your identity to and other information to other casino's, banks, credit card companies etc. if we discover that you have been cheating, trying to defraud or publishing false and malicious information about CASINOVAL's operations.
12. You shall hold the Company, its employees, agents, retailers, media partners, officers, directors, wholesalers, distributors harmless and shall indemnify same from any and all costs, expenses, liabilities and damages that may come out as a result of the following:

a. Your acceptance of any prize.
b. Your use of any and all materials on the website.
c. Your participation in the games.
d. Your entry use or re-use of the Casino's server.
e. Your entry, use or re-use of the Website.

13. You agree to receive communications from us related to your registration. Electronic communications may be posted on the pages within the Website and/or the messages/help files of your client application, and/or delivered to your e-mail address. We reserve the right, but assume no obligation, to provide communications in paper format. You are entitled to unsubscribe from our casino mailing list if you do not wish to receive any of the commercial e-mailings.
14. It is the player´s responsibility to regularly review the terms and condition, CASINOVAL free play may from time to time update existing terms and conditions without prior notice. New terms and conditions become effective from the time they are displayed. 
15. CASINOVAL free play is the trade name of the Company and you obtain no rights to such term, graphics, text, concepts or methodologies by using the Website and the material contained therein.
16. CASINOVAL free play reserves the right to change these Terms and Conditions at any time.
17. CASINOVAL IS A free play CASINO ONLINE. Our players can only play for virtual money, not for real money.