Online Casino | CASINOVAL Customer Service

Casinoval aims to be the best Online Casino. With innovative games and a COMPLETELY NEW LUCKY DRAW system, we look forward to make each gaming experience for our customers a fun and mesmerizing one. We want to satisfy all our customer desires and give each player a real carnival feel. Our technicians and representatives are available 24/7 to ensure that each player is well looked after. We are CASINOVAL and are proud to welcome you to your new favorite Casino Online!

CONTACT US

We have 24/7 specialists to serve you. Feel free to Email us to:support@casinoval.com or call: 1-(403)-668-4911.

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FAQ - Frequently Asked Questions

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LUCKY DRAWS

Casinoval is the first Casino Online to introduce live LUCKY DRAWS. Lucky Draw E.TICKET'S are earned by playing our Video Slots and Video Poker only.
What is a LUCKY DRAW?
A LUCKY DRAW is a collection of E.TICKETS which has been awarded to players. At a stipulated time and date, CASINOVAL`s computer randomly selects E.TICKET winners and awards prizes accordingly. This is an electronic raffle.

What is an E.TICKET?
An E.TICKET is an electronic ticket with a lucky number that is issued to players for playing.

How to win in our LUCKY DRAWS
Every time the player bets $10, the player will be awarded 3 E.TICKETS. Each one of the E.TICKET´s will participate in each of the three different LUCKY DRAWS: DAILY LUCKY DRAW, WEEKLY LUCKY DRAW AND MONTHLY DRAW.
Tickets are electronically accumulated from all participating players and LUCKY E.TICKETS are raffled randomly at certain times, prizes will be credited to their accounts.

Player strategy
The more you bet the more E.TICKETS you will be able to accumulate. The higher the number of E.TICKETS accumulated, the higher the probability of winning more and more LUCKY DRAWS prizes.

*DAILY LUCKY DRAW
This is a daily occurring LUCKY DRAW which pays $50 prizes to LUCKY E-TICKET winners. The amount of prizes is determined by the total amount of money accumulated for the "DAILY LUCKY DRAW". Players may win multiple prizes. "DAILY LUCKY DRAW" takes place every day at 23H00 GMT. Our computer randomly picks E.TICKET winners from the pool of "DAILY LUCKY DRAW" E.TICKETS accumulated by all participating players.
*WEEKLY LUCKY DRAW
This is a weekly occurring LUCKY DRAW which pays $500 prizes. The amount of prizes is determined by the total amount of money accumulated for the "WEEKLY LUCKY DRAW". Players may win multiple prizes. "WEEKLY LUCKY DRAWS" takes place every Saturday at 23H00 GMT. Our computer randomly picks E.TICKET winners from the pool of "WEEKLY LUCKY DRAW" E.TICKETS accumulated by all participating players.
"WEEKLY LUCKY DRAWS" takes place every Saturday at 23H00 GMT. Our computer randomly picks E.TICKET winners from the pool of "WEEKLY LUCKY DRAW" E.TICKETS accumulated by all participating players.
*MONTHLY LUCKY DRAW
This is a monthly occurring LUCKY DRAW which pays $1000 prizes. The amount of prizes is determined by the total amount of money accumulated for the "MONTHLY LUCKY DRAW". Players may win multiple prizes. "MONTHLY LUCKY DRAW" take place the last day of every month at 23H00 GMT. Our computer randomly picks E.TICKET winners from the pool of "MONTHLY LUCKY DRAW" E.TICKETS accumulated by all participating players.
"MONTHLY LUCKY DRAW" take place the last day of every month at 23H00 GMT. Our computer randomly picks E.TICKET winners from the pool of "MONTHLY LUCKY DRAW" E.TICKETS accumulated by all participating players.